While not wanting to take away from the sights & sounds that the Ambo’s faced here, similar comments can also be put forward to the Firies who attended.

CFA crews from Boronia (staff) and Bayswater (volunteer) were on scene prior to the Ambulance and also had to deal with similar sounds and sights.

Again, like the Ambo’s, although there is always the possibility to be faced with patients with serious burns, you cannot train or prepare yourself for what the guys faced that morning.

It is however a credit to the services (CFA, AV, VicPol) that they do have in place very good peer support (counselling) for their members and the culture nowadays is to make use of these services.

I would like to hope that any member of the public who witnessed this horrific event seek counselling for their own good. You cannot ‘walk away’ from something like this without it having some sort of effect on you.

While Ambo’s, Police, SES and Firies attend these events in their ‘professional’ capacity, as Erik said, they are people too and are not immune to the horrors of something like this.

I take my hat off to the public who put themselves in harms way to assist this poor woman.